Crisis Resources

Telehealth Ontario: 1-877-280-8538

NORS (Safe-Use phone support) is a peer-run, peer-led overdose prevention hotline that operates 24/7. NORS makes overdose support available to Canadians. Call the hotline from anywhere in Canada before using for affirming, confidential, respectful support. 1-888-688-6677

Toronto Seniors Helpline/ Woodgreen Crisis Outreach Services for Seniors: The helpline provides information about home care and community care, and offers over-the-phone supportive counselling, de-escalation, and safety planning to seniors in emotional distress or crisis from 9:00am to 8:00pm Monday to Friday and 10:00am to 6:00pm on weekends. The helpline can connect callers to Woodgreen’s mobile crisis intervention and outreach service for adults 65+ with dementia, addictions or mental illness who need temporary, short-term support. The mobile service is staffed by crisis workers who can provide in-person assessment, crisis counselling, short-term intensive case management, harm reduction and concurrent disorder services, mental health and addictions support and referrals to other services. The mobile crisis team is available 365 days a year from 9:00am-5:00pm. Phone: 416-217-2077

Talk 4 Healing: Provides support and resources for Indigenous women, by Indigenous women, across Ontario, 24 hours a day, 7 days a week.  Services are grounded in Indigenous culture, wisdom and tradition and are available in Oji-Cree, Ojibway, Cree, Algonquin, Inuktitut, Mohawk, Oneida, Odawa, Potawatomi, Micmac, Black Foot, Anishinaabe, Moose Cree, Swampy Cree and English and French. Phone: 1-855-554-HEAL (4325), Text: 1-855-554-HEAL (4325), Chat: talk4healing.com

National Indian Residential Schools Crisis Line: This national service provides support to former Residential School students in crisis 24 hours a day, 7 days a week.  Support is provided by trained crisis counsellors, many of whom are Indigenous. 
Phone: 1-866-925-4419

Assaulted Women’s Helpline: Provides anonymous and confidential crisis counselling, safety planning, emotional support, information and referrals 24 hours a day, 7 days a week for all women in Ontario who have experienced any form of abuse. Services are also available at all times for women who are deaf, deaf-blind and hard of hearing. Phone: 1-866-863-0511, TTY: 1-866-863-7868

Victim Services Toronto: The Victim Crisis Response Program provides immediate on-scene crisis response, intervention, and prevention services to victims, survivors, family members and witnesses of crime and sudden tragedies 24 hours a day, 7 days a week. Also provides follow-up referrals to a wide range of programs, services and counselling. The Crisis Response team pairs a Crisis Counsellor with expertise in trauma management and crisis intervention with a trained volunteer. The Crisis Response Program is reflective of the diverse communities in Toronto and provides services in over 35 languages. Please note that some of these services have been modified during COVID-19. Phone: 416-808-7066